Support

Need a hand with PlantBuddy? The quickest way to reach us is by email: [email protected]. We usually reply within two working days.

Frequently asked questions

Do I need an account?

No. PlantBuddy has no accounts and no sign-up. Everything — your plants, reminders, notes and photos — lives on your device.

My reminders aren't showing up

Make sure notifications are allowed for PlantBuddy in your device settings (iOS: Settings → Notifications → PlantBuddy; Android: Settings → Apps → PlantBuddy → Notifications). Battery-saver modes on some Android phones can also delay reminders — exclude PlantBuddy from battery optimisation if reminders arrive late.

How do I move my plants to a new phone?

Because your data is stored only on your device, use your phone's standard device-to-device transfer (iOS Quick Start, Android device setup) or a full device backup to bring PlantBuddy's data across.

Will deleting the app delete my plants?

Yes. All data is stored locally, so deleting the app removes your plants, notes, photos and reminders. Take a device backup first if you want to keep them.

How do I restore a purchase?

Purchases are handled by Apple and Google. Reinstall the app and use the restore option, or check your purchase history in the App Store / Google Play with the same account you bought with.

Found a bug? Have a feature idea?

We would love to hear it — email [email protected] with your device model and what happened (screenshots help a lot).

Privacy

PlantBuddy collects no personal data. Read the full Privacy Policy.