Terms of Use

These terms apply to Glotwise, an add-on for Google Sheets provided by BEK Service LTD, a company registered in England and Wales. By installing or using Glotwise you agree to them. Google's own terms continue to apply to your use of Google Sheets.

Plans and purchases

Glotwise has a free plan with a monthly allowance, a Pro plan billed every month or every year, and one-time word packs whose words do not expire. Prices are shown before you pay. Purchases are made on Stripe's checkout page and sold to you by Stripe as the merchant of record, under Stripe's own terms; the price includes any sales tax Stripe must charge. A Pro plan renews automatically at the end of each period until you cancel it; after you cancel, Pro stays on until the end of the period you paid for. Words are counted when a translation is accepted and given back if it fails.

Managing, cancelling and refunds

You can cancel Pro at any time from the link in your Stripe receipt or by emailing us. Refund requests go to Stripe or to us; when a payment is refunded, what it paid for ends.

Acceptable use

Do not use Glotwise to break the law, to harm others, to translate content you have no right to use, to get around the allowances, or to interfere with the service. Machine translations can be wrong: check them before you publish them. We may end access for an account that is used in these ways.

Changes and availability

We may update Glotwise and these terms; the date below changes when the terms do. We work to keep Glotwise available and correct, but cannot promise it will always be either.

Liability

Glotwise is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

Law and contact

These terms are governed by the laws of England and Wales; if you are a consumer living elsewhere, you keep the protection of the mandatory laws of your country. Questions: [email protected]

Last updated: 2026-11-09